Support

E-mail support@atesensoftware.com. We answer within 2 business days (Türkiye time). For urgent problems with a running merge, pause the job in Tidyroll first; nothing else changes while it is paused.

Useful details to include

• Your Clio region and the job id shown on the job page (never send passwords or client data by e-mail).
• What you expected and what happened.

Security reports: subject "SECURITY". Data requests: subject "PRIVACY".